Reference

Terms & Conditions at casinodays

These terms set out the agreement between you and casinodays when you open an account and use our platform — covering everything from how your account operates to…

Account AgreementPayment TermsUPI & Paytm RulesDispute ProcessAmendments Policy

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What These Terms Cover and Who They Apply To

casinodays Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

casinodays operates under applicable jurisdiction and provides services where local law permits. Your access to the platform, including deposits made via UPI, Paytm, or PhonePe, and any withdrawals you request, is subject to the laws of the region from which you access it. We reserve the

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right to restrict or suspend account access if local regulations change or if your account activity does not comply with these terms. These terms also cover how we handle disputes raised through our support channels, how promotional offers are awarded and forfeited, and the conditions under
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which account funds may be retained. Eligibility is determined by local law, and it is your responsibility to verify that accessing casinodays.club is permitted where you are located.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT OUR TEAM

How to Reach Us About These Terms

Live Chat Our live chat is available around the clock directly from your account dashboard. Use it to raise any question about how a specific term applies to your account, transaction, or access status.

Email Support Send detailed queries about these terms, account restrictions, or payment disputes to our support email. We aim to respond within 24 hours with a substantive answer, not a template reply.

Help Centre Our help centre contains plain-language explanations of the most queried clauses — covering UPI payment terms, account verification steps, and how we process withdrawal requests under these rules.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

We take the handling of your account data seriously. Here is what we do to protect it and what you can request at any time through our support channels.

Data We Collect

When you create an account we collect identity verification details, contact information, and transaction records for UPI, Paytm, or PhonePe payments. We use this data solely for account management and legal compliance purposes.

Cookie Policy

Our platform uses cookies to maintain session continuity and measure how pages are used. You can adjust cookie preferences through your browser settings at any time without losing access to core account functions.

Account Security

We apply two-step verification on login and encrypt all data transmitted between your device and our servers. If you suspect unauthorised access, contact live chat immediately so we can lock the account and begin an investigation.

Data Retention

Account data is retained for as long as your account remains active and for a period thereafter as required by applicable law. You may request deletion of non-mandatory data by writing to our support email with your account reference.

Right to Access

You have the right to request a copy of the personal data we hold on your account. Submit the request through our support email and we will deliver a structured report within the timeframe set by applicable data protection rules.

Requesting Changes

If any personal data on your account is incorrect, you can request a correction through live chat or email. Identity-linked fields like your name or date of birth require a supporting document before we update them.

Frequently Asked Questions About These Terms

These questions cover the clauses we hear about most from people in India who have just opened an account or are checking what our terms mean for their specific situation.

The core account terms remain the same regardless of which payment method you use. Payment-method-specific conditions — such as processing times and minimum amounts — are set out in the payments section of the full terms document.

We reserve the right to amend these terms at any time. When we do, we will notify you by email and post a notice on the platform. Continued use of your account after the effective date of the change constitutes acceptance of the updated terms.

If your account is suspended for a terms breach, we will review your balance and return any funds not subject to dispute or forfeiture conditions within the timeframe specified in the suspension notice sent to your registered email.

Start by contacting live chat and citing the specific clause you believe applies. If the matter is not resolved at that stage, escalate in writing via email. We will acknowledge formal disputes within 48 hours and aim to resolve them within 14 days.

Access to casinodays depends on local law where you are located. You are responsible for confirming that creating and using an account is lawful in your jurisdiction before you do so.

Both the casino lobby and the sportsbook operate under a single set of account terms. Product-specific rules — such as how bets are settled or how slot feature spins are credited — appear in the relevant product terms linked within the platform.

You can request account closure at any time through our live chat or support email. Once the request is verified, we will settle any pending transactions, confirm your final balance, and process the closure within five business days.

Terms & Conditions at casinodays

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention

Right to Access

Requesting Changes

Frequently Asked Questions About These Terms

01 Do these terms change if I use UPI instead of Paytm or PhonePe?

02 Can casinodays change these terms without notice?

03 What happens to my account funds if my account is suspended?

04 How do I raise a formal dispute under these terms?

05 What age-related eligibility conditions apply to my account?

06 Are there separate terms for the sportsbook and the casino lobby?

07 How do I close my account under these terms?

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