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How casinodays Handles Your Personal Data

At casinodays, we take the privacy of your account data seriously — from the moment you open an account at casinodays.

No data selling — everEncrypted account storageUPI & Paytm data handled separatelyYou can request deletion at any timePolicy updated for Indian law
casinodays How casinodays Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we process your data, want to correct your account details, or wish to exercise your right to erasure, our privacy team is available through the…

Email Privacy Team Send your data request, correction notice or deletion instruction directly to our privacy team via the email address listed in your account dashboard under the 'Privacy & Data' section.
Live Chat Support Open the live chat window on casinodays.club and select 'Account & Privacy' from the topic menu. A support agent will log your request and route it to the privacy team within one business day.
In-Account Request Form Log in to your account, navigate to Settings, and use the 'Data Request' form to submit a subject-access request, opt-out instruction, or data portability query without needing to contact us separately.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at casinodays

We use a combination of technical and organisational measures to protect the data you share with us.

Encryption in Transit and at Rest

All data you send to casinodays.club travels over TLS. Account credentials and payment identifiers — including your UPI handle — are encrypted at rest in our database using AES-256, so raw values are never stored in plain text.

Cookie Use and Your Choices

We use strictly necessary cookies to keep your session active and analytics cookies to understand how account holders navigate the lobby. You can adjust cookie preferences at any time from the cookie banner or your browser settings.

Payment Data Handling

Paytm, PhonePe and UPI transaction references are stored solely to match payouts to accounts. We do not retain full payment credentials; our payment processor holds those under its own regulated data-handling obligations.

Data Retention Schedule

Active account data is retained for the duration your account remains open. If you close your account, we delete or anonymise non-regulatory data within 30 days and retain transaction logs only for the period required by applicable Indian financial regulations.

Who Can Access Your Data

Access to your personal data within casinodays is role-restricted. Support agents see only the fields needed to resolve your query; no marketing or product team has unrestricted access to raw personal records or payment identifiers.

Requesting Changes to Your Data

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or ask for erasure where no legal obligation requires us to retain it. Submit requests via the in-account form or email channel listed in the section above.

Your Privacy Rights — Questions and Answers

Below are the questions we hear most often about how casinodays collects and manages your data. If your question is not covered here, use any of the contact channels in the section above and our privacy team will respond within five working days.

We collect your name, email address, mobile number, date of birth, and the payment method details you provide — such as your UPI handle or Paytm-linked number — to verify your identity and process your transactions accurately.

We do not sell your data. We share it only with payment processors (to complete UPI, Paytm or PhonePe transactions), identity-verification services, and regulatory bodies where law requires us to — never for advertising purposes.

Non-regulatory personal data is deleted or anonymised within 30 days of account closure. Transaction records are held for the period required under applicable Indian financial regulations, after which they are permanently deleted.

Yes. Submit a subject-access request through the in-account 'Data Request' form or by emailing the privacy team. We will compile and deliver your data in a portable format within five working days of verifying your identity.

Strictly necessary cookies keep your session secure. Analytics cookies help us understand navigation patterns — they do not contain payment data or full account details. You can withdraw cookie consent at any time via the banner or browser settings.

Contact us immediately through live chat on casinodays.club and select 'Account & Privacy'. Our team will suspend suspicious access, reset your credentials, and investigate within one business day of receiving your report.

This policy applies to all account holders accessing casinodays.club where local law permits. Availability depends on your local law; if access is permitted in your region, this policy governs how your data is collected and used.